Fair Use Policy

1. Permitted Use

RaveLocal is designed for legitimate business communication. Permitted uses include:

• Responding to customer inquiries via AI-assisted or manual replies.
• Sending review invitation messages after service completion.
• Managing customer conversations through the inbox.

2. Prohibited Use

You may not use the Service to:

• Send bulk marketing spam or unsolicited commercial messages.
• Send messages to customers who have opted out (STOP).
• Generate abusive, harassing, or deceptive content.
• Scrape, harvest, or collect user data without authorization.
• Attempt to circumvent rate limits, security measures, or access controls.
• Resell or redistribute the Service to third parties.

3. Rate Limits

We reserve the right to limit abnormal or excessive traffic to protect the Service and its users. Rate limiting is not currently enforced but may be implemented in a future update. Users will be notified before any rate limit policy takes effect.

4. AI Disclaimer

AI-generated replies are for reference only. RaveLocal is not liable for business outcomes resulting from AI-suggested actions.

AI-generated replies are provided as a convenience and should be reviewed before relying on them for business decisions. RaveLocal does not guarantee the accuracy, completeness, or appropriateness of AI-generated content.

5. Enforcement

Violations of this Fair Use Policy may result in warnings, temporary suspension, or permanent termination of your account, at our sole discretion. We will attempt to notify you before taking enforcement action, except in cases of severe or repeated abuse.

6. Changes to Fair Use Policy

We may update this Fair Use Policy from time to time. Material changes will be communicated via email or in-app notification at least 30 days before taking effect. Continued use of the Service constitutes acceptance of the updated policy.